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Records Management Program <[log in to unmask]>
Date:
Tue, 11 Apr 2006 10:08:39 -0700
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From:
Bernard Chester <[log in to unmask]>
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IMERGE Consulting
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Nina:

First, my hopes for a swift and complete recovery.

The consultant is correct that DoD is only an architectural check.  You must
configure the system and surrounding processes to get what you need; if you
don't do that properly, your "real life" won't deliver the same match.  In
the end, you must check your "real life" to see if you hold up - and not to
DoD so much as the requirements of your organization.

However, I expect you will hear from a number of RMA vendors quickly that
they can handle it all, and separate products aren't needed.  Usually the
pricing is structured on a module or functionality basis, so you will need
to buy DM, RM, imaging and e-Mail pieces to assemble the complete set.  Not
separate solutions as much as features.  I think FileNet, EMC (Documentum
for sure, Xtender maybe), IBM and many others (my apologies for not naming
you explicitly) can respond to your inquiry and provide customer references.

I'd love to hear (offline) the name of the consultant and product being
demo'ed.  Are these folks supposed to be vendor neutral?

Bernard Chester, CDIA+, EDP, erm-p, ICP, AIIM MIT
Principal
IMERGE Consulting, Pacific Northwest Office
7683 SE 27 Street, #316
Mercer Island, WA   98040
(office) 206-230-9253
(cell) 206-979-7389
mailto:[log in to unmask]
web: http://www.imergeconsult.com


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Osier, Nina
Sent: Tuesday, April 11, 2006 9:36 AM
To: [log in to unmask]
Subject: [RM] A DoD certified product question

I'm getting ready to attend a local demo provided by a computer consulting
company (name omitted deliberately).  One of the presenters informed me,
during a conference call last week, that "no product on the market today"
can serve as an RMA for e-mail messages, born-digital documents, and scanned
documents.  When I pressed this issue, the consultant insisted that DoD
certification is an "architecture only" exercise.  That none of the products
on the approved list can do what it's supposed to do in real life, so we
should be prepared to purchase separate solutions for e-mail and other
digital records.

So, colleagues.  Do any of you have personal experience with a DoD certified
RMA that's been fully implemented, and is successfully managing (for
storage, retrieval and retention purposes) e-mail messages, born-digital
documents, and scanned documents?  I find the consultant's words hard to
believe, but so far I can't - despite lots of Googling and other research -
find such an installation that's got all the pieces up and running.  

BTW, for anyone who notices from my sig line that I'm still at the Maine
State Archives: I had to withdraw my acceptance of the new position at Maine
Dept. of Transportation due to a health problem that surfaced with
spectacularly inconvenient timing.  I'll be fine, but taking on new
challenges right now just isn't in the cards.  It's a good thing one ever
promised me that life was going to be fair!

Best,

Nina

Nina M. Osier, Director
Division of Records Management Services
Maine State Archives
[log in to unmask]


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