Has anyone successfully implemented an email archiving solution? If so,
I would love to hear your thoughts on the following...
I understand & agree with the need to retain/dispose of email based on
content & the retention schedule. Does your system require email users
to "declare" emails as records? Or, does your system automatically
archive emails for different retention periods based on keywords &/or
the To/From? Or some combination of both? With over 20,000 email users
of widely varying technical abilities, we hope to make our system as
automated as possible, keeping user involvement to a minimum. Is that
do-able?
Thanks in advance for your assistance!
Kara Rubinson, CRM
Palm Beach County School District
West Palm Beach, FL
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