Pierre

We are slowly moving over, it generally goes well, though there are 
pockets of resistance. 

But the biggest example of shifting the printing  - and hence the cost - 
to the recipient is the Internet. When I was young (last century), my mum 
used to get mail order catalogues mailed out to her from big department 
stores (Australians will know when I mention David Jones, Myers etc). It 
was all done at the cost of the merchant, not the customer. Nowdays, the 
customer pays for an Internet connection, and pays for any printing done, 
and the e-retailers laugh and laugh and laugh. But for most people the 
Internet is the preferred method (well, my mum still prefers catalogues, 
but she's OLD).

So there is a hint - sell it to the recipients as giving them a choice: if 
to print, when to print, how to print.

One situation I'm addressing at the moment is where we have work 
instructions and specifications printed at one office 150 km north of 
Sydney, and sent by overnight vehicle via head office to work teams 50 km 
south of Sydney. Several times a year bushfires, storms or vehicle 
breakdowns mean these time critical documents do not arrive on time. We 
are suggesting to the business units involved not that they 'go all 
electronic' but that they investigate shifting the point of printing to 
the recipient's end, either by printing direct from the northern office to 
a printer in the southern office, or by lodging documents to be printed on 
a shared network drive (they are too big to attach to emails, and faxing 
impairs quality).

We'll wear them down (and then I won't cop the flack when a delivery goes 
astray on one of my couier runs).

And all our thousands of engineering specifications, safety standards etc, 
vital to our field staff and external contractors, are maintained and 
published on an intranet.  I do not believe the cost is higher that way, 
especially if you take all costs into account, not just printing and 
distribution..

Regards

Glenn

Glenn Sanders MRMA
[log in to unmask]
[log in to unmask]
Australia

These views are mine alone. They may or may not be those of any
previous or present employers or clients. I don't know. If I'd asked
and they'd agreed, I would have signed it "Harry Peck and Co and
Glenn". Or whatever. But I haven't, so I didn't.



----------------------------------------------------------------------------------------
This e-mail may contain confidential or privileged information.   If you have received it in error, please notify the sender immediately via return e-mail and then delete the original e-mail. EnergyAustralia has collected your business contact details for dealing with you in your business capacity. More information about how we handle your personal information, including your right of access is contained at http://www.energy.com.au.
----------------------------------------------------------------------------------------

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance