Jack said:   The paper doesn't get stuck, it just won't pull the last page 
or two unless
we give it a gentle push.  Has anyone else experienced this problem and
is there a solution, other than always pushing the paper?

You might want to consider the sensor on the hopper. It sounds like the 
hopper is not rising far enough and thinks the tray is empty.  Possibly 
the gap between the hopper tray and the pull in rollers is too great. 
Sounds like you have done the necessary maintenance, although the pull in 
rollers will wear in time and should be replaced almost yearly.  Of course 
this depends upon usage.  If you have done the maintenance yourself, you 
may want to bring a B & H technician in to help out.  Good luck.

John Annunziello
Manager, Records and Information 
Toronto and Region Conservation Authority
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"Information is a corporate, strategic asset that needs to be managed"

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