Kathleen Fortenberry wrote:
>5 suggested behavorial changes (or requirements) that the executives can 
incorporate into >their daily work activities.

This is an interesting approach, but it's a challenge to come up with 
one-size-fits-all suggestions, given how people vary in their approach to 
dealing with information. It might be worth scheduling some one-on-one 
time with each executive (in addition to your presentation) to gain a 
better understanding of his or her preferences and how those could 
translate into records management activities. If this helps get the 
executive on board, then it becomes easier for them to push the RM message 
down the chain (which is as it should be).

That said, one suggested behavioural change would be to encourage 
executives to commit to setting aside some time regularly to deal with 
their records, much like some of them might already do to deal with their 
IN trays. All you have to do is provide some concrete examples (based on 
your business and RM environments) of what they could do in that time that 
would benefit them. And remind them that although this type of activity 
might *look* tactical, it has strategic value for the company.

Good luck with your presentation!

Regards,
Taina Makinen
Vital Records Specialist
Canadian Tire Corporation
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