Hi Jeanne, 

Ask them this question: If they printed it, would it then be on the
retention schedule? 
 
That's how I have explained it to clients. 

Regards, 

Jesse Wilkins
CDIA+, LIT, ICP, edp, ermm, ecms
IMERGE Consulting
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Jeanne Callen
Sent: Thursday, November 30, 2006 12:19 PM
To: [log in to unmask]
Subject: Records (Electronic) Explanation

Good afternoon,
 
I am in the process of conducting an annual records audit with a department
that can't seem to understand electronic records.  I gave them a reminder to
be sure to include (on their record retention
schedules) all paper records as well as electronic records.  This put them
into a freenzy...does anyone have a suggestion on how I can explain to the
records contact in that area how to determine whether or not something
someone is retaining electronically should be listed on the retention
schedule?  I can't seem to connect with her and she is giving me the "deer
in the headlight look."  Everyone (12 other contacts) seem to understand but
I am having troubles in one area.  I've tried explaining the definition of a
record to her but she isn't getting it - she knows how to determine a paper
record but isn't grasping electronic records.  Does anyone have any
suggestions?
 
Thank you in advance,
Freezin' in Wisconsin,
Jeanne
 

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