We have SLA's that we use for our inner company agreements. Our
corporation broke up into 5 subsidiaries 3 years ago and we use them to
offer our services.
Vladimir - email me at the address below and I will provide you some
information on what we did. They are highly confidential so I would
only be able to provide you will some very general info.
Sandra Allen
Records Management Supervisor
NB Power
mailto:[log in to unmask]
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Alfaro, Vladimir
Sent: January 29, 2007 3:09 PM
To: [log in to unmask]
Subject: [RM] SLA - Service Level Agreements for RM Outsourcing Services
Wondering if any one has a sample of a SLA that deals with RM. I have
searched google and other UK and Australian sites without much success.
Any assistance would be greatly appreciated!
Many thanks!
Vladimir
"The most beautiful and most profound experience is the sensation of the
mystical.
It is the sower of all true science. He to whom this emotion is a
stranger, who can no longer
wonder and stand rapt in awe, is as good as dead." Albert Einstein
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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