Hi

Has anyone come across a good recent article or white paper detailing the 
successful implementation of an email management tool? Such as details on 
how they made the vendor product accommodate their definiton of "email 
record", perform customized complicated exception handling, accommodate 
particular challenges of their retention schedule, accommodate user 
resistance, etc.




Maureen Cusack, M.I.St.

http://www.maureencusack.net

"There are two kinds of adventurers; those who go truly hoping to
find adventure and those who go secretly hoping they won't."
                        -Rabindranath Tagore

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