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Records Management Program <[log in to unmask]>
Date:
Fri, 30 Mar 2007 11:12:28 -0600
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Jesse Wilkins <[log in to unmask]>
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My broader point is that email *is* a bit different than other information
types because of the volume involved. At some point we'll have this same
discussion with IM, which is even tougher because the volume is higher and
the "important" stuff is even more commingled with the dross. And with blog
posts. And with etc. etc. etc. 

The more fundamental point is that as the amount of information continues to
explode (viz. the IDC study a few weeks ago, which I think is still an order
of magnitude or so high, but there ya go), classic records management theory
will need to be updated to take into account the practical difficulties of
having RM do it all, having technology do it all, or having users do it all.
I think the way this works is to significantly streamline both the process
and the "buckets" into fewer but broader ones, and use technology to make it
easier on the users to do the bulk of it. 

So I think we're violently agreeing here. :)

jesse

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Jesse Wilkins
Sent: Friday, March 30, 2007 11:06 AM
To: [log in to unmask]
Subject: Re: EMail and Document Management System

Hi Chris, 

In theory I think it's great. In practice, how do you get ALL your employees
to do it 100+ times a day, ALL the time?  

Jesse Wilkins
CDIA+, edp, LIT, ICP, ermm, ecmm
J Wilkins & Associates
[log in to unmask]
blog: http://informata.blogspot.com
(303) 574-1455 office
(303) 484-4142 fax

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Chris Flynn
Sent: Friday, March 30, 2007 11:04 AM
To: [log in to unmask]
Subject: Re: EMail and Document Management System

I don't know am I getting old? is it friday? is it my imagination or has 
this thread been designed to make folks climb into a clock tower?

Buy a solution an make it work.

short of that (Jesse why do you do this?) capture email at the office of 
origin, manage that record according to a retention schedule. Deal with 
incoming correspondence accordingly. Make one departmental computer the 
official repository of all things official. file and manange records 
appropriately. Will this capture all the records, No. will you be in 
compliance, probably. As Helen Samuels said, some things just go away, deal 
with it (ok not a direct quote but heck it was over twenty years ago).

so a strategy

Deal with the records you are responsible for creating.
deal with incoming records as you are able.
devil take the hindmost

Is it friday yet?

Chris (I hope this makes you happy Jesse) Flynn

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