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Sender:
Records Management Program <[log in to unmask]>
Date:
Wed, 22 Aug 2007 14:50:12 -0700
Reply-To:
Records Management Program <[log in to unmask]>
Subject:
Re: Information Technology and Information Management - Roles and Responsibilities
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From:
"McAdam, Pilar C" <[log in to unmask]>
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This is a fascinating discussion.  At my company, IT is definitely not
in the IM role.  The problem is, neither is anyone else. 

-----Original Message-----

>
> More to the point, how to I get IT out of the IM business?
>
>
>
> That's easy... take away their budget. =)  Have them submit requests 
> to fund support efforts and provide services to meet the SLAs, and to 
> maintain and manage the equipment they are responsible for.  Let hem 
> justify staffing to meet needs and projected growth, just like 
> everyone else in a service architecture does... and make sure they 
> understand that they are NOT RESPONSIBLE for "managing the 
> information", only for meeting the SLAs and providing access to it.
>
> What are your thoughts on this?
>
>
> That's all I've got right now...
>
> Larry

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