Laura wrote: I would consider having one on one meetings with your
protestors. This would enable you to review the records they have
concerns about and listen to their reasoning
We are in a highly regulated industry, so the question our protestors
constantly brought up was "what if the FDA or Health Canada asks for it?"
One of my backup documents were the regulatory citations themselves.
Once I could show them that "X" agency only expected us to keep the
documents for "Y" years they relaxed.
Barbara Wyton
Records Management Specialist
GLAXOSMITHKLINE (Canada)
Direct Line: 905-819-7050
Fax: 905-819-3099
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