My company is in the process of transitioning from one off-site storage vendor
to another. We are experiencing a little difficulty with the transition in the
sense that the old vendor has provided me with a list of the containers they
say they sent to the new vendor each week; and the new vendor claims that
they have not received all of the boxes the old vendor claims to have sent.
The person preparing the permanent removal list in advance is not the same
person pulling and preparing the boxes for shipment at the old vendor. All
boxes at the new vendor are reportedly being handled via bar code scanning.
Has anyone experienced this problem and, if so, what steps did you take to
resolve the issue? Thank you in advance for any insight or advice you can
provide.
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