Traves McCabe asked:

*         Do you define retirement\separation to include all prior inactive jobs and all current active jobs?


*         Are you treating the retention based on whether the employee is currently active regardless if they held multiple jobs years past, and therefore keeping all prior records until the current active job becomes inactive and starting the retention at that time?


*         Scenario: Employee comes back to organization 9 years later, do you remove the retention from these prior records and now wait till their new current status becomes inactive to start the retention over?

I'd keep things as simple as possible.  If an employee returns, I'd considered the retention clock as reset (voiding any earlier termination + X retention clocks).  Retention calculations wouldn't start up again until the employee left again.

Just one woman's opinion.


Pilar C. McAdam, CRM
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Los Angeles, CA

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