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Records Management Program <[log in to unmask]>
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Mon, 5 Jan 2015 10:49:52 -0500
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Records Management Program <[log in to unmask]>
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Hugh Smith <[log in to unmask]>
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> Peter’s RAIN Post
> 
> How analytics engines could -- finally -- relieve enterprise search pain
> 
> Analytics engines could take what was once the province of e-discovery and
> make effective enterprise search a reality across all company information

> http://bit.ly/1AbekK2 <http://bit.ly/1AbekK2>
This article should be reviewed by those championing the Information Governance model as this is way such governance will behave in the future.  
E-Discovery technologies are now shifting from a reactive to proactive approach 

 In the typical (ECM) system developed by IT with minimal assistance from Records Managers or IG proponents, metadata opportunities are not taken advantage of. The metadata is typically not completed so everything is random.  Metadata can start off simple and begin with the date of creation, the department, and advance to subject matter, define the server that the information was created on, interface with the reduplication machine.  For example in DHS Worldwide Software (Total RECALL )  they offer 60 Metadata slots in their software that can be added to each back up tape so when E-Discovery needs to occur, it can be refined very quickly. Yet the use of this Metadata is just now being taken advantage of by users so when they send a tape offsite or to their own internal corporate back up system the tape is no longer just another jelly bean in the jar.  DHS allows the user the capability (I will define this in terms that vault salesman like me can understand.) to now add color of jelly bean, flavor, size, date the bean was created, the date it should be destroyed. The ability to classify exceeds the desire of current records managers and IT Managers to define the tapes.  But Legal and E-Discovery and of course the Big Data guys who see a goldmine here.

The article seems to imply that Metadata barely exists on network file shares as the Information Governance and Records Managers fail to take full advantage of opportunities and IT is not driven by this responsibility. Corporations do not but probably should spend time on increasing specific classification schemes. As a result, content classification is inconsistent and unreliable.

Search engines need to be tuned to the enterprise and that means that the Information Governance people need to sit down with the software develop to make the software specific to their Enterprise.

That means that a new career exists for Information Governance professionals who can be smart enough to guide this tuning process. No matter how basic your first attempt, you will gain proficiency as you develop your system and the elegance of the search engine will improve as you develop your skill set.

Educating yourself in analytics and predictive coding as it develops can be very useful as sooner or later your organization will seek this expertise. The fact that Google and Microsoft are spending money to develop their skill set tell you what their analysts think. 

The software systems will keep developing from their point of view but it is the records managers guidance that needs to be applied here at the corporate level.  

RECALL, the giant offsite records and information storage recognized this trend and switched to DHS Worldwide Software with all of the Metadata fields so they could offer this service to the industry.  Time will tell if the records management professional grasps this opportunity. Microsoft’s use of FAST software to develop the ability to improve data mining on the Sharepoint records collection in its archive and the development of Equivio all signal as move in this direction.

We should have someone explain this to us in more precise terms.  Or I could try to develop my Jelly Bean analogy in greater detail.

But E-Discovery is a boon to the Information Governator® who is astute about the trends in classification for records within the search engines specific to your organization.  [You all are witnesses that I first coined the phrase Information Governator so when it becomes commonplace usage I will exact a $0.10¢ fee like Pat Riley did with the term “Threepeat.”  (Don’t worry Pat, I already have your dime in an envelope.)

Hugh Smith
FIRELOCK Fireproof Modular Vaults
[log in to unmask]
(610)  756-4440    Fax (610)  756-4134
WWW.FIRELOCK.COM


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