Jessica Fairchild asked for any information that might help her to decide whether to use on-site shredding or not.

Jessica, I have used both on-site shredding and shredding that is done at the vendor’s facility.  Here are a couple of things to consider if your organization is located in a high-rise office building:

- There may be challenges in finding a place where the shredding truck can park; you should check on that availability
- Regardless of whether the vendor is doing shredding on-site or off-site, the shred bins will need to be moved from office areas to the vendor’s truck and back again.  High-rise buildings often have rules about who can use the elevators and about rolling handcarts or shred bins through lobbies or office areas; you should check with the building manager about the rules and access restrictions.  I dealt with a situation in an office building in downtown San Diego where the building manager refused to allow the vendor to roll any bins through the lobby during standard office hours (8am to 5pm).
- Loading dock access may not always match the truck size used by the vendor.  I remember a situation in downtown San Francisco where the vendor’s truck was too tall to fit into the loading dock’s entry gate, and there was not any other space available to access the dock.  The truck had to leave without providing any service.

If your organization is not located in a high-rise building, and parking for the shred truck is easily available, the considerations really come down to whether the pricing model is different for on-site versus off-site and/or if you have any special security concerns (or demands of high-ranking personnel) that make on-site shredding preferable.

One woman’s opinion.

Pilar C. McAdam, CRM
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Los Angeles, CA    

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