The banking software at the heart of TSB’s troubles this week was doomed to failure from the start, an insider with extensive knowledge of the systems involved has said. With customers locked out of their bank accounts, mortgage accounts vanishing, small businesses reporting that they could not pay their staff and reports of debit cards ceasing to work, the TSB computer crisis has been one of the worst in recent memory. The bank, its chief executive, Paul Pester, admitted on Thursday, was “on its knees” and it faces a compensation bill likely to run to tens of millions of pounds. https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_2jhtZDv&d=DwIFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=b5NZPQUb9_r2rQ3Zd74ATT3aSs9yKyRnJLOhqJvd7fE&m=1TqAGZDn7FCPu8IFLai9284loqTbeuo13IUrAiMQwHU&s=iCDaDzFAzkyIFzW1mHuM-KPiLb-ZpjWNBBRDGj0eHXM&e= https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_2jhtZDv-2B&d=DwIFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=b5NZPQUb9_r2rQ3Zd74ATT3aSs9yKyRnJLOhqJvd7fE&m=1TqAGZDn7FCPu8IFLai9284loqTbeuo13IUrAiMQwHU&s=ORZ4IRAdXhitK6mHBphiUP9x8T1b1GPAVS3_DiiIn5M&e= -- Peterk Dallas, Tx [log in to unmask] Save our in-boxes! https://urldefense.proofpoint.com/v2/url?u=http-3A__emailcharter.org&d=DwIFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=b5NZPQUb9_r2rQ3Zd74ATT3aSs9yKyRnJLOhqJvd7fE&m=1TqAGZDn7FCPu8IFLai9284loqTbeuo13IUrAiMQwHU&s=JJ3YEz4UYDp8o1H70TYq3o1p2n_T-HVBht_abwymJek&e= “If only there were a massive entity that I were forced to fund to tell me how I should live my life, since I’m so obviously incapable of deciding for myself.” M. Hashimoto List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]
