Irene,

As a consultant, my last client was a FL state agency where the RM
department had a very nice presence on that agency's intranet.  These are
some of the things that were available from Records Management's site:

- Retention schedules
- RM policy, procedures, guidelines, and instructions
- A page of RM terms and definitions
- Links to RM-related websites (ARMA, AIIM, local ARMA chapters, etc.)
- Staff bios (along with portraits)
- RM-related forms for offsite storage transfer, retrieval/refile, etc.
- RM program component descriptions for things like vital records,
micrographics/imaging, etc.

The Records Manager at this agency was also the District Clerk, so there
were many District Clerk-related things on that website as well.  Records
Management was also in charge of the agency's forms program, so there was a
link to that component too (it had a separate intranet site that we also
maintained).

Finally, we had a link to the Records Coordinator's page as well, and it was
initially to be designed so that Coordinators could go into a database and
update their own information (if they changed departments, changed phone
numbers or e-mail addresses, were replaced, etc.).  This site identified who
the RC was for each department, and could be searched by department name,
cost center, or RC information.  We hadn't given up on this integration even
though the IT folks wouldn't support a direct link to the MS Access database
that housed all of this information.

Good luck!
Earl

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Earl Johnson, Jr.
Consultant, WW Records Management
Cordis Corporation (a Johnson & Johnson Company)
Miami Lakes, FL
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