Peter,

In this respect IT is no different to any other business unit, and in fact
many IT decisions are unfortunately made outside of IT.

I remember working for an airline company on their Y2K project, and all
sorts of business units came out of the woodwork with their own IT stuff.
In one case the engineering department had a mainframe that was not even
know to the "IT" department.

Gerard


-----Original Message-----
From: Peter Kurilecz [mailto:[log in to unmask]] 
Sent: Monday, December 26, 2005 1:04 PM
Subject: Re: IT Records

On 12/27/05, Gerard J. Nicol <[log in to unmask]> wrote:

> What you want to ask your IT people is "What data belongs to you?".

actually you may want to ask them what processes or functions are they
in control of. Asking them what data they control will have them only
thinking of digital informaition. Ask them how new systems are
approved for implementation. Ask how new systems are designed. More
particularly we need to remember that various types of records are
associated with a process.
Have the IT types describe the work they do. This will lead you to the
type of records they create, use and maintain.
--
Peter Kurilecz CRM CA
Richmond, Va

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