I would not put too much weight on the quotes that the media chose to put in the article. I can tell you first hand that sentences are snipped out of interviews and placed in stories according to how the writer and editor want the article to sound. 

I was once chagrined to read a quote in the newspaper from the manager of a county facility that I had previously managed. He was quoted as saying "We don't know what's in these boxes and we don't care."  But after I inquired with people familiar with the interview, I learned that that quote had been lifted from the middle of his explanation of their indexing and retrieval system, referring to some confidential files that a records center might maintain. He was telling the interviewer that his staff did not need to look into the contents of files in order to retrieve them for their customers. The writer and editor obviously decided it provided a pretty sensational opening quote for an article that had a slightly negative spin on how the county was managing it records.

Gary Link, CRM 
Corporate Records Manager
Astorino
227 Fort Pitt Boulevard
Pittsburgh, PA  15222
412.765.1700 
412.765.1711 Fax
www.astorino.com



-----Original Message-----
From: Rachel Howse Binnington [mailto:[log in to unmask]]
Sent: Friday, July 14, 2006 6:51 AM
To: [log in to unmask]
Subject: [RM] Iron Mountain Fire in East London


I saw this on the BBC website and thought ya'll might find it interesting,
especially the comments of the Iron Mountain Representative:

http://news.bbc.co.uk/1/hi/england/london/5175568.stm

 "Mostly it is old archives that were not required currently, business
records. . . In most cases we wouldn't even know because most people they
use paper documents in boxes - commercial business records." He added: "We
are just interested as anybody else to know what could have caused it. It
was a fair-sized warehouse but it was full."

Best regards,

Rachel Howse Binnington

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