The author of the article obviously does not know records/information management. I hate paper. Best regards, Steve Steven D. Whitaker, CRM Records Systems Manager; City of Reno >>> [log in to unmask] 07/17 8:04 PM >>> http://www.managinginformation.com/news/content_show_full.php?id=5028 Boy oh boy, Seve W is gonna hate this story... (snips attached below) <snip> List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance