Principles of Management: Locate and purchase a textbook. You will
need to know basic principles of management theory and logic. Read this
book and become familiar with theories X & Y. Learn who Frederick
Taylor is and that for which he is known. Same for Charles Deming, and
others. Remember, "Manager" is part of "Certified Records
Manager."
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Best regards, Steve
Steven D. Whitaker, CRM
Records Systems Manager; City of Reno
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