If the CIO does not have the compliance responsibility, then the RM
should not report to him/her.

I give a real world example...
Your new EDMS requires your users to click three times to check a
document in (and "get" compliance!). Previously, they only had to click
once to put the doc on an uncontrolled share drive.  The EDMS also
requires someone to guide, consult and help internal customers learn the
tool and put into action, and then maintain, information organization -
a.k.a. head count for an information architect 

Your IT department is rewarded for keeping their internal customers
happy and keeping costs down. Thus, your CIO gets rewarded for keeping
their internal customers happy and keeping costs down (not hiring
folks).  

Three clicks makes their customers upset, grumpy, not happy. Hiring an
info architect (and usability enforcer) is a tick up in the budget for a
"non-coder." CIO says "Heck with the three clicks and the EDMS and I
won't hire a non-coder. The RM can do this some other way." 
 
Unless there is a _superior_ authority present to state "3 click and an
info architect is cheap compared to violating the law," etc., then the
CIO will prevail. General Counsel trumps CIO.

Chuck Piotrowski
CVPS
www.cvps.com
This computer runs on Cow Power!

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