I have, since the late 80s, used the term "retention management" to mean
all the activities related to creating and maintaining retention
policies. I believe Kathie Walker at Duke Energy coined the term.
Best regards, Steve
Steven D. Whitaker, CRM
Records Systems Manager; City of Reno
>>> [log in to unmask] 7/23/2007 7:46 AM >>>
Has anyone seen this new paper issued last week by Forrester Research?
Abysmal: The State Of Retention Management
Organizations Woefully Unprepared To Meet Today's Legal Requirements
by Barry Murphy, July 17, 2007
There was also a recent webinar on the topic. Here's the point of
discussion for me. Forrester is using the term "retention management"
to
discuss managing all types of records & information in the
organization.
<snip>
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