Good day all:
Is anyone aware of any formal studies that are available that evaluate the
impact of IM on office productivity? I have found several articles with
various opinions, but nothing that cites a formal study.
Thanks,
Jason C. Stearns, CRM
Assistant Vice President - Records Management
Business Resilience Department
New York Life Insurance Company
51 Madison Avenue - Room 1116
New York, NY 10010
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