I had the same difficulty passing the ERMm case study the first time.
It took me a second try to pass.  

For my first attempt, I didn't understand that they only wanted us to
answer one segment of the case study.  I tried to answer all of it,
which was enormously exhausting, and I didn't go into sufficient detail
on anything.

The notes/comments that I received back with the results of my first
(failed) effort were very useful in guiding my second submittal.  It
turned out that I simply needed to expand on some of the concepts I'd
introduced.

Pilar C. McAdam, CRM, ERMm
Records and Information Management
Shared Services Group
The Boeing Company
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