I address this subject in the current (Mar-Apr) issue of AIIM E-DOC
Magazine [www.edocmagazine.com] (soon to be re-named Infonomics). It
appears as an interview with Editor Bryant Duhon.
In my presentation at the AIIM international conference in Boston in
March, I addressed the "Necessary Balance" between RIM and ECM. Anyone
who would like to see the slides can send a request by email to
[log in to unmask]
Gordy Hoke, CRM
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