I believe the biggest and first issue is the definition of a record.  IT will throw such terms as data, tables, documents and non-records in the lexicon mix.

If you can get everyone to agree that a record is recorded information, then you can start to address such issues as: business purposes, storage locations, metadata requirements, retention periods, legal holds, etc.

But until you get agreement on what you are talking about, I suspect you will find that you will feel like you are sweeping sand off the beach.

Tom Owens
Records & Information Manager 
(currently in Job search mode)

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