Yes, except, that the stages don't always follow that order. Instead,

Denial
Bargaining
Acceptance
Denial -- there's no funding this year
Bargaining -- it will only cost $XM to do Y, and it'll get us partway
there
Depression
Acceptance -- well, maybe ...

Etc.

Fred

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Tom Utiger
Sent: Wednesday, September 10, 2008 16:38
To: [log in to unmask]
Subject: [RM] Stages of Records Management

I have noticed that people and organizations sometimes go through a
process similar to the Stages of Grief.

Denial 	- We will keep doing the same thing we have always done. This
does not apply to us.
Anger 	- It's not fair! NO. NO. NO. I refuse to allocate resources to
this project.
Bargaining 	- Can we do something different that does not require me
to change? Can this wait until I retire/next year's budget? Can we make
records management into a profit center?
Depression	- Why bother? We will get hit with spoliation sanctions
no matter what we do.
Acceptance	- OK I finally get it.  You are approved for that $50
million records management budget. 

Has anyone had a similar experience?

Tom Utiger

www.recordsreadiness.com

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