On September 16, 2008, Julie asked:
"I am seeking information about Six Sigma programs (Lean, or not so lean!). Have any of you, or anyone you know, gone through a program that you would recommend?"
I am not a Six Sigma expert, lean or otherwise, but if you are attending the ARMA conference next month, there is a presentation being offered on this very subject.
http://www.arma.org/conference/2008/sessions/view.cfm?SessionID=1296&Return=1
Thanks, Steve
Stephen A. Smith, MLIS, CRM, CDIA+
Records Manager
QVC, Inc. Legal Department
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