Super points, David.
The hitch with "doing your own study" is it's often a chicken and egg
situation: executive management wants to *know* there's enough cash
value before they will support and pay for a study (which, on a large
corporate scale, can be fairly expensive).
Thanks for the posting, and
Best regards.
Fred
===================================================================
Frederic J. Grevin
Deputy Commissioner and Chief Information Officer
The City of New York,
Department of Records
Email: [log in to unmask]
Land phone: 212.788.8615
Cell phone: 347.436.5360
Fax: 212.788.8614
www.nyc.gov/records
31 Chambers Street
New York, NY 10007
USA
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of David Gaynon
Sent: Wednesday, October 01, 2008 12:07
To: [log in to unmask]
Subject: Re: [RM] Q: cost per mis-filed record
Fred
I think that such statistics should only be used when you are aware of
the methodology and have trust in the reliability of the principal
investigator responsible for the research. I suspect that these numbers
originated in one or two proprietary studies done many years ago and
that the numbers were subsequently increased by various individuals who
exaggerated to make a better story. This is a common phenomena which is
why graduate students often learn the importance of "sourcing"
particular data or claims. Sometimes false information from a century
ago gets perpetuated in fields literature simply from being used over
and over again by various authors.
I would expect that most of these studies are based on surveys of how
much time people within an organization spend looking for a misfiled
record which are then multiplied by a wage rate with a few extra costs
added in for good measure. Such studies probably group misfiled and
poorly filed records together. A poorly filed record is a record that
is correctly filed but still does not meet retrieval needs in a
particular set of circumstances. Suppose accounts payable organizes
their records by vendor name and I need to see all the vendor files that
have sold a particular class of products. The documents may be
correctly filed but they still may not be that easy to find.
The answer of course is to conduct your own study.
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Grevin, Fred
Sent: Tuesday, September 30, 2008 11:53 AM
To: [log in to unmask]
Subject: Q: cost per mis-filed record
On behalf of a colleague in the New York State Archives, I'm posting
this question of general interest.
"I am giving the Files Management workshop on Thursday and in reviewing
the information provided, the $125 per misfiled record cost is shown.
That was the figure I used over 20 years ago and I am trying to see if a
more current one is available. Google search gave $125, $150 and $200
but no real sources were provided. Are you aware of anything?"
Searching the RM listserv archive produced little in the way of
dollar-specific results.
Many thanks in advance.
Fred
===================================================================
Frederic J. Grevin
Deputy Commissioner and Chief Information Officer The City of New York,
Department of Records
Email: [log in to unmask]
Land phone: 212.788.8615
Cell phone: 347.436.5360
Fax: 212.788.8614
www.nyc.gov/records
31 Chambers Street
New York, NY 10007
USA
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