John:

My experience has been that records are kept in their original form, without
translation.  Indexing is also done in the original language, as long as the
RKS can handle multiple languages.  I've seen one system that handles the
cross-language indexing problem through a large synonym table, but I am not
sure it worked very well.  Most of the time, I see that searching is done
using the original indexing language.

I, too, wonder if someone has a good solution for this now.

Bernard Chester, CDIA+, ICP, EDP
Principal Consultant
IMERGE Consulting, Pacific Northwest Office
7683 SE 27 Street, #316
Mercer Island, WA, 98040
Office: 206-230-9253; Mobile: 206-979-7389



-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of John Annunziello
Sent: Monday, November 03, 2008 9:46 AM
To: [log in to unmask]
Subject: [RM] Electronic Document & Records Management Systems

It's a quiet Monday, so I though I would ask the following question:

How do multi-national companies deal with the language problems with a 
head office in New York and offices in Paris (French),  Dusseldorf 
(German) and Tokyo (Japanese).  No doubt the records from each location 
would be created in the mother tongue.  Are they kept in the mother tongue 
and translated into English or retained as they are?  When searching for 
data in English, how do you locate information found in French?  If anyone 
has any experience with this, I would appreciate it.

John Annunziello, ermm
Manager, Records and Information 
Toronto and Region Conservation Authority
[log in to unmask]

"Information is a corporate, strategic asset that needs to be managed"

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