I have been asked to come up with various metrics to measure
productivity in the Document Control Center, and I was wondering what
you all may recommend as a good way to gage departmental success within
the company. I need ideas on how to track requests for documents and
other services.  I'm currently combing our DocumentControlCenter@ e-mail
box monthly and can ascertain e-mail requests for documents.  I place
this information inside an Excel Spreadsheet.  Senior Management is
looking for something a little more definitive for metrics. Any
assistance is greatly appreciated.

Larry Osusky, Jr.  Associate, Records Management 
Daiichi Sankyo Pharma Development



 


List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]