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Subject:
From:
Chris Olson <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Tue, 16 Dec 2008 14:51:48 -0500
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Hi Patti!

Congratulations on recognizing the need for a mission and vision  
statement. They are critical to all communications about your  
"information business" and what you envision it to be within a  
specific period of years.

As a consultant who specializes in helping info managers with their  
marketing and communications programs, I have helped scores of info  
management teams develop their mission & vision statements. A couple  
of years ago I wrote a short article about developing statements for  
libraries. I think many of the points from that article will help you.  
I'm attaching the article to this message, but should the attachment  
not make it through, the article is in a downloadable PDF here:
http://www.chrisolson.com/marketingtreasures/mtcontent/MTPDFs/MTVol15PDFs/Vol15N2Feb06.pdf

Like the library services group or information research service  
operating at AstraZeneca, your Global Archives and Records Management  
program is similar to a small business operating within the economic  
environment of the larger business of AstraZeneca. As such your  
information management business needs to use the same tools and  
strategies as any other small business, including communications.  
Identifying the mission and vision of your business will help drive  
other communications strategies.

Two other pieces of the puzzle are Critical Success Factors and  
Values. These go hand in hand with the mission & vision statements.  
The success factors identify what is necessary to successfully achieve  
the mission and vision, while the value statement identifies the  
ethical standards and behaviors which guide business strategies and  
decisions.

These 4 statements define/articulate the core business. I have found  
that groups which go through the process of identifying these 4  
statements emerge better prepared and tighter as a team, able to  
consistently communicate what their group does and how it contributes  
to the larger organization.

This is all part of a change management communications strategy and  
implementing one is critical to sustaining the momentum you've  
achieved from your business case development efforts.  Not only do you  
have to change behaviors (pArchives to eArchives) but you've got to  
continuously demonstrate and communicate value and the ROI to the AZ  
bottomline using the vocabulary and measures of stakeholders.

I hope this helps and I wish you all the best with your new  
initiative. If you would like to discuss this further, I'll be happy  
to do that.

regards,

Chris
.......................................
Chris Olson, M.L.S., M.A.S.
Strategic Marketing Advice Exclusively for Information Managers

410.827.5642  |  [log in to unmask]
. . . . . . . . . . . . . . . . . . . . . . . .
Chris Olson & Associates  |  http://www.chrisolson.com



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On Dec 15, 2008, at 10:06 AM, Morris, Patricia M wrote: > Hello, > > I'm looking for some inspiration for a new vision statement. Anyone > have a good one they would like to share? To list or just me is fine. > > We've just gotten our global eArchive programme approved through to > 2010 (after working on business case for 2 years!) so we want to tie > the transformation from pArchive to eArchive in somehow... > > Best regards, > > Patti Morris > > Senior Director, Global Archives and Records Management > AstraZeneca > > List archives at http://lists.ufl.edu/archives/recmgmt-l.html > Contact [log in to unmask] for assistance > To unsubscribe from this list, click the below link. If not already > present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body > of the message. > mailto:[log in to unmask] List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]

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