Understand, they are not the only company that suffered losses in 2008.
What would happen if our attorneys increased the hourly billing rate
600%?  I'm just saying it's ridiculous to pay $12 for a retrieval fee
for "one" box.  Unfortunately, I cannot wait around until I get enough
orders from attorneys for 5 or 6 boxes.  Many many times, I have to
order "one" box.  So, instead of a couple of dollars for the retrieval,
I am now going to pay $12?  Sorry, not in my budget and ain't gonna
happen.  I'm talking about a 600% increase.  What if McDonald's said if
you didn't order a minimum of $12, then there is no need to go through
the drive through or walk-in.  What if Publix said you must spend a
minimum of $10 to shop at their store?  Thanks, Scott 



<http://mm1.lettermark.net/smithgambrellrussell/card/OIPC_3.map> 
 Scott Taylor
Records Manager
(404) 815-3521
[log in to unmask]<http://mm1.lettermark.net/smithgambrellrussell/card/
OIPC_3.gif> 


-----Original Message-----
From: Records Management Program [[log in to unmask]] On Behalf Of
peter.komarkowski
Sent: Friday, March 06, 2009 1:48 PM
To: [log in to unmask]
Subject: Re: Iron Mountain - Minimum Service Charge Per Order

Scott,

"The data storage company earned $1 million, or a penny a share, in the
quarter ended Dec. 31. That compares with $28 million, or 14 cents per
share, a year earlier....
Revenue rose 3.5 percent to $752.6 million from $727 million.
For all of 2008, the company's profit fell 46 percent to $82 million, or
40 cents per share, from $153.1 million, or 76 cents per share, the year
before. Revenue rose 12 percent to $3.06 billion from $2.73 billion."
http://www.forbes.com/feeds/ap/2009/02/26/ap6101099.html?partner=alerts

That may explain the need for the increase......

Regards,




Peter D Komarkowski
National Sales Manager
Tape Management Services Pty Ltd
Direct: 02 9741 3709

Operational tape requests, tape cycling, delivery and signatory changes
should be addressed to Customer Service using either:

Internet: TapeTrack software
Email: [log in to unmask]


Phone: our national number 1300 303 587
Web: www.tape.com.au
Compliant Offsite Data Protection
Tape Sales Media Destruction Data Migration LTO Verification

-----Original Message-----
From: Records Management Program [[log in to unmask]] On Behalf Of
Taylor, Scott
Sent: Saturday, 7 March 2009 2:54 AM
To: [log in to unmask]
Subject: [RM] Iron Mountain - Minimum Service Charge Per Order

Below is an e-mail that I shared with the Legal Listserv.  I use Iron
Mountain in 3 cities and I use a local vendor in Atlanta.  I wanted to
know if others had received new pricing from Iron Mountain.  I received
new pricing (Schedule A) a few days ago and I'm still in shock.  Iron
Mountain has increased their minimum service charge from $2.00 to
$12.00.  This is only for retrieval, I repeat only for retrieval.  What
does that mean?  If I order one box, I'm basically paying $12.00 for
retrieval.  I cannot wait until I get an order for 5 boxes in order to
meet their minimum especially in a law firm.  On top of the
administrative charges, re-boxing, now they have a 600% increase in
their minimum.  I'm thankful the majority of our records are with a
local vendor.  

In spite of our economy, it is obvious that IM is not concerned with
their customers.  Have a wonderful w/e  Scott



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