All I can say is, show me the organization with as high availability and
reliability as Google and many (though certainly not all) the other SaaS
providers have - and I'll show you a very complex, expensive system that
costs lots of FTEs, consultants, and/or integrators to deploy, provision,
manage, update, back up, restore, and migrate.
Or you could install Google Gears, like I and many others have, and have had
every bit as good offline access to already-received emails and the same
type of massively redundant backups as described once Google did come back
(as it has).

It was an inconvenience for the 90 min or so I was affected by it, but it's
still far more robust than almost any organization can do for themselves -
and for the ones that do, it's a 7+figure per year cost. That's why so many
organizations like, oh, the District of Columbia, Genentech, New South Wales
Education Dept (1.3 million seats), Valeo, Hamilton Beach, Arizona State
University, Northwestern University, and the University of Southern
California have all gone Google.

-- 
Regards,

Jesse Wilkins
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blog: http://informata.blogspot.com
Twitter: http://www.twitter.com/jessewilkins

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