Great questions, Ben! We will be dealing with this more and more.
Developing best practices will take some serious thought, and maybe some
trial-and-error. And that will take some time.
Here is some peripheral help: yesterday I got notice that Fat Wire is
offering a Forrester report on the leading Web Content Management
software vendors. It is available at
http://img.en25.com/Web/Fatwire/Forrester.pdf. Of course, Fat Wire gets
a good report. The recommended companies with the most credentials in
RIM are Interwoven and Open Text.
This isn't the answer, but it may be helpful. Good luck. Let us know
what you find.
Gordy
Gordon E.J. Hoke, CRM
http://gejhoke.googlepages.com
T: 1.507.254.6474
P.S. Check out my blog posting on "Idol, Obama, and RIM" at
http://positivelyrim.blogspot.com.
G.
Greene, Ben wrote:
> I have many ideas on the topic of applying records management to internal
> (and external) company web sites, but I am looking for any publications or
> white papers on this issue that I can gather to determine best practices.
> Can anyone provide any info? Thanks in advance.
>
>
>
>
>
> Ben Greene CRM,ermp
>
> Corporate Records Management / Vendor Administration
>
> TCF National Bank
>
> (ph) 612.661.7050
>
> (fax) 612.661.8574
>
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