I am searching for the source of the following quote:  "The typical 
organization creates too many records, retains them for too long a period of 
time, and expends far too much energy in the process."  I've used it in the 
introduction to our procedures manual over the years and have now been 
asked to identify the source.  Did I steal it from the listserv, did I make it up, 
is it from an old ad, should I just give up and replace it with something I can 
cite?

Thanks for any assistance you can provide!

Sherry Owen, CRM
Arkansas Electric Cooperatives

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