Jay Maechtlen wrote <"only" regulators?!>

Well I was thinking of places like Canadian government agencies (my former
employers) where there is little litigation, rarely even 'law
departments', and little need for RM accountability because regulators are
just perfunctory since goverment agencies don't really sue other govenrment
agencies for non-compliance (unless it's an election year). But even there,
sometimes someone needs to account to someone else (e.g budget managers,
customers, the public) that some kind of consistent recordhandling and
destruction is being done. In that case, and if the data lives on systems
maintained by IT, (with no capture or duplication into an EDM), it's only IT
that can provide that recordhandling narrative.

The problem as I see it is that IT won't voluntarily narrate and
document what they do, in terms needed by the rest of the company,
without an act of Congress and/or special funding. Why does IT only document
their own IT inner-world of ITIL standards, SDLC documentation, project
management lifecyles etc. that nobody else needs or uses. Isn't it common
sense that a company can't manage its ESI if it knows nothing about it? But
I guess keeping it a secret keeps power concentrated inside IT and prevents
anyone from requesting changes to IT processes

Maureen Cusack
San Francisco,CA

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