Having served on the committee who helped write the guideline, I took would recommend it. It is as comprehensive as anything you could find on the subject matter.
John Peden
Access Sciences Corporation
1900 West Loop South, Suite 1450
Houston, Texas 77027
information [accessed]
Direct Number: 713/554-7541
Cell Number: 713/817-2160
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www.accesssciences.com
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Larry Medina
Sent: Wednesday, August 12, 2009 10:39 AM
To: [log in to unmask]
Subject: Re: [RM] Service-level agreement for records storage companies
On Wed, Aug 12, 2009 at 8:28 AM, Kelly_Hamilton <[log in to unmask]>wrote:
>
> What items would you put into a service-level agreement with a records
> storage company?
Knowing first hand the blood, sweat, and tears that went into generating
this guideline, I would strongly suggest it as your starting point.
http://snipurl.com/pqj70
It has much more detail than you may be looking for, but you can pick and
choose from it the things that are critical to your organizational needs.
And the recommendation isn't because of who published it, it's because of
the volunteers whose experience and efforts went into developing it
--
Larry Medina
Danville, CA
RIM Professional since 1972
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