A supporter of the less enlightened. It's too much work to manage, so let's forbid it. Brilliant.
Fascinating.
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Linda Buss
Sent: Thursday, September 03, 2009 2:07 PM
To: [log in to unmask]
Subject: Re: Web 2.0 captures
John,
You have certainly identified a major concern I have when using these kinds of systems to conduct business. When I was working with a state organization in a past life I recommended we prohibit the use of IM for the reasons you have identified. What a nightmare to manage.
Linda Buss, MA, CRM
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