I'm quite confused by this argument.  Should there not be a broader discussion of the business argument for or against using a particular technology beyond what is most convenient for the records managers?  Fine, you can write a policy outlawing these tools.  But what if your CEO wants to use these tools?  Or your VP for marketing?  And for a government agency, don't you need to be where your constituents are, and don't you need to be using the tools that will allow them to work with you and allow you to support them?

I think Jesse put this far better than I am, but saying "no" because it's too hard seems awfully short-sighted.  These challenges won't go away, so why delay the inevitable?  Start working on it, thinking about it, and dealing with it.  You'll never find a solution to a problem unless you look.

Just my philosophical rantings on a Thursday afternoon.  I've perhaps been told "no" by one too many IT professional during my career to take such an attitude lightly.  And apologies for my sarcasm earlier.

Jim Gerencser


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of John Annunziello
Sent: Thursday, September 03, 2009 1:50 PM
To: [log in to unmask]
Subject: Re: Web 2.0 captures

I kinda wonder why a state would start to use social networking systems
without any regard to the management of these records?

One of the best things our IT group did was to write a policy outlawing
the use of these systems in the work environment. For me it was a Godsend,
as I certainly would struggle with managing these as well.

Good luck to those who are struggling with this and kudo's to those who
have not gone down this destructive pathway.


John Annunziello, ermm
Manager, Records and Information
Toronto and Region Conservation Authority
[log in to unmask]

"Information is a corporate, strategic asset that needs to be managed"

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