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Date: | Tue, 15 Sep 2009 11:56:03 -0400 |
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Hi Beatrice....
"But his is Legal, who will doubt their expertise in the field."
As I see it, what you need is a senior management champion to work on your
behalf. This person is well respected within the organization and sees
the need for good records management practices. As a records manager you
need to sell your program to the organization. In some cases records is
situated poorly within the pecking order of the company. As a result,
when you run into problems such as what you are encountering, they will
listen to legal well ahead of you. You need to work on positioning your
records program as a key program within your organization. Sometimes it
is a fight that takes years but is well worth it in the end. Your program
is then seen as vital to the success of the organization and you have key
senior staff behind your program who are willing to fight on your behalf.
You almost need to be part marketer/sales manager/records manager. Do not
be afraid to stand up for what you feel is right. Managing risk is
prevalent within every organization and RM is no different. Perhaps if
you approach it from this angle, you may get them to listen...and legal
fully understands risk.
Of course, you always have the option of moving on to another company that
realizes the importance of good RIM practices. In some cases, this is the
only option.
John Annunziello, ermm
Manager, Records and Information
Toronto and Region Conservation Authority
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