Barbara said  <We are suddenly seeing a rash of retrieved archive boxes 
being returned to us by our employees that need to be repacked before they 
can be returned to off-site storage.>

It may not be your staff but rather the off-site storage vendor.  I would 
question what condition that box was in when they received it.  It is 
quite possible that the box in question is stored in the path of other 
more actively retrieved  boxes and must be constantly moved by them to 
access the others.  We have had this happen quite frequently with our 
vendor who charges us to rebox because of their non-delicate handling.  I 
have noticed the delivery people grab boxes one handed and swing them up 
and onto a hand-truck without any concern for the safety of the materials 
or the box. Just My 2 Cents...


Regards,

Anne Merwin

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For additional information on Huntsman's Document Management Program visit 
our webpage on the Huntsman iLink under Shared Services / Legal / Records 
Retention

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