I would agree, it is cheaper and more efficient to insource. Our
program started with only 2 people and operated with a staff of 4-5 for
many years as a full service records management program.
My advice is to contact Dr. Pemberton for consultation before making any
final decisions.
Good Luck!
Debra G. Keck
Business Services, Records Manager
University of Tennessee
Middlebrook Bldg, Ste 221
Knoxville, TN 37996-0050
865-974-6328
865-974-6475 (fax)
[log in to unmask]
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of J. Michael Pemberton
Sent: Tuesday, November 10, 2009 1:03 PM
To: [log in to unmask]
Subject: Re: Insourcing vs. Outsourcing
You might be interested in consulting with a 32-year (now emeritus)
faculty member who has done several consultations with higher education
institutions and created the 25 year old program at the University of
Tennessee, Knoxville campus. Take a look at http://www.theimpros.com.
Have a good day.
Mike
-----Original Message-----
>From: "Walters, Caroline (cw8de)" <[log in to unmask]>
>Sent: Nov 10, 2009 10:28 AM
>To: [log in to unmask]
>Subject: Re: [RM] Insourcing vs. Outsourcing
>
>Hi All,
>
>I'm very interested in this thread because we are preparing a proposal
to submit to the powers that be to develop centralized storage for
inactive records (we will discuss both insourcing and outsourcing) - we
have some warehouse space, but I'm leaning towards outsourcing because
the cost of up fitting the warehouse, having staff to manage the
warehouse (our RM office is a total of two and we are overworked without
managing boxes) would be greater than the cost of sending the records to
the vendor - this is based upon my initial review of the situation.
From the responses I've seen a trend towards insourcing - and am
wondering am I looking at this the wrong way - any thoughts, advice??
>
>Thanks,
>Caroline
>
>Caroline J. Walters, MA, MLS
>University Records Officer/Records Management Information Security,
>Policy, and Records Office (ISPRO) Office of the Vice President/CIO
>University of Virginia, 2400 Old Ivy Rd.
>Box 400898, Charlottesville, VA 22904-4898
>Phone: (434) 243-9162
>Fax: (434) 243-9197
>Email: [log in to unmask]
>
>
>
>-----Original Message-----
>From: Records Management Program [mailto:[log in to unmask]] On
>Behalf Of Stephen Smith
>Sent: Tuesday, November 10, 2009 11:10 AM
>To: [log in to unmask]
>Subject: Re: Insourcing vs. Outsourcing
>
>"What I am looking for is information from someone who has met the
challenge somewhere in their career where they had to make a decision
about whether to develop their own records centers, or should we
consolidate to one vendor and outsource the storage of our business
records? Or....if this was an option in your organization which route
would you choose and why?"
>
>Vickie:
>
>I had the opportunity to insource our offsite storage when I was
working for CompUSA in Dallas about 5 years ago. The key point to us
making the decision to move forward with insourcing was the fact we had
property we were already paying for that was not being used. The
building was actually used for customer service so it was originally
filled with cubicles and offices. Our Facilities department was able to
break down all of the cubicles and sell them. We then racked-out the
entire building (about 75,000 sq. ft.), purchased PCs and the O'Neil
software, leased a van, and gradually pulled our boxes out from the
offsite vendor, who shall remain nameless.
>
>One caveat to this is that CompUSA is out of business. Fortunately,
this project did not cause the company to go under. Quite the opposite.
Since there were minimal incremental costs involved, insourcing was
going to save the company about $500,000 over 3-4 years. Additiuonal
benefits included better customer service and a complete understanding
of our inventory as we went through many of the boxes that didn't have
descriptions and inventoried them.
>
>I doubt we would of done this without the existing available space.
Adding the cost of warehouse space would have driven our ROI down to the
point where it wouldn't have been worth the work. And there was a lot
of physical work involved as we transported the boxes from the vendor
ourselves. Aaah the good old days of sweating in the hot Dallas summer
heat!
>
>Thanks, Steve
>
>Stephen A. Smith, MLIS, CRM, CDIA+
>Records Manager
>QVC, Inc. Internal Audit
>O: 484.701.1559
>F: 484.701.1021
>C: 484.905.2517
>E: [log in to unmask]
>A: Studio Park, 1200 Wilson Dr., MC207, West Chester, PA,
19380-4262
>
>List archives at http://lists.ufl.edu/archives/recmgmt-l.html
>Contact [log in to unmask] for assistance To unsubscribe
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>
>This message (including any attachments) contains confidential
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J. Michael Pemberton, MLS, Ph.D., CRM, FAI Certifed Records Manager
Professor Emeritus Information Management Associates, Inc.
10515 Raven Court
Knoxville, TN 37922
865-919-5878 (Cell)
865-693-8907 Fax
[log in to unmask]
http://www.theimpros.com
Putting Records Straight (SM)
https://www.sis.utk.edu/user/131
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