I am new to the Retail records management world and I am re
Hello All,
I am new to the Retail records management world and I am reaching out to those of you who have experience in this field. Have any of you had to assign retention to information in a Field Service Management system which houses service and repair history as well as customer info. If so, how did you handle the retention of this information? It is a mixed bag of information (and of course there is the customer privacy issues). Feel free to contact me off list if needed. Thank you.
-Ben
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