On Tue, Aug 31, 2010 at 5:37 PM, Douglas Allen <[log in to unmask]>wrote:

> Thanks for posting, Larry.  Given the track record of the FBI on case
> management, that doesn't surprise me.  I'm not 100% familiar with the FBI's
> specific requirements, but I do have to wonder why it would not be possible
> to at least improve the current case management systems in place through
> the
> use of a COTS (commercial off-the-self solution).


I think the biggest problem is that no matter what agency is involved
gold-plating and scope creep are probably the two items as the root cause. I
worked for awhile on a federal project, what a nightmare


-- 
Peter Kurilecz CRM CA
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