Julie:

Ask if they will give it to you as a text file.  If not, ask for a sample of the report.  You may be able to reasonably ask your new vendor to process the report using OCR technology.

Bernard Chester

-----Original Message-----
>From: Julie Fleming <[log in to unmask]>
>Sent: Sep 30, 2010 10:31 AM
>To: [log in to unmask]
>Subject: Records Center Inventory upon transition
>
>I am in the process of transitioning from one records storage vendor to 
>another records storage vendor on a national scale.  One of the vendors 
>from whom we are transitioning has informed me that they will only provide 
>us with an inventory list in pdf format.  This makes the information 
>unusable for transfer into the new vendor's system.  With thousands of 
>boxes in inventory, this could make the transition very labor intensive.  
>Has anyone else experienced this?  If so, how did you handle it?  Any other 
>thoughts on the topic?  One could make the argument that this is our 
>information and we are entitled to receive it in any format we desire, but 
>I'm not sure if this argument will be successful and making the argument 
>may set us up for a nasty transition.  I would appreciate any feedback from 
>my esteemed colleagues who have relevant knowledge.  Thank you!
>
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