My company is in the process of transitioning from one off-site storage vendor 
to another.  We are experiencing a little difficulty with the transition in the 
sense that the old vendor has provided me with a list of the containers they 
say they sent to the new vendor each week; and the new vendor claims that 
they have not received all of the boxes the old vendor claims to have sent.  
The person preparing the permanent removal list in advance is not the same 
person pulling and preparing the boxes for shipment at the old vendor.  All 
boxes at the new vendor are reportedly being handled via bar code scanning.  
Has anyone experienced this problem and, if so, what steps did you take to 
resolve the issue?  Thank you in advance for any insight or advice you can 
provide.

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