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Subject:
Negotiating The "Business Need" To Retain Records
From:
Todd Johnson <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Mon, 9 May 2011 17:25:14 -0400
Content-Type:
text/plain
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In developing our retention schedule, I'm coming across multiple instances 
where the business need to retain certain records exceeds the compliance 
retention requirements by many, many years (i.e. 3 years v. Permanent). I 
realize the business need often exceeds the compliance obligations, but in 
many instances people put a longer retention period or permanent because 
they just can’t let go. For those who have experienced this before, what are 
some of the approaches you used to make the end user feel like their needs 
were met, while at the same time ensuring records weren't kept excessively 
long?

Todd Johnson, CRM, ERMm
Analyst - Records & Information Management
Southern Star Central Gas Pipeline
[log in to unmask]
(270) 852-4512

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