Brian here are some KPI links that may be helpful University of Edinburgh http://www.recordsmanagement.ed.ac.uk/AboutUs/KPI.htm Dept of Housing and Works Government of Western Australia http://www.rimpa.com.au/assets/2011/02/Key-Performance-Indicators-2004-2005.pdf government of South Australia (KPIs are listed under Goals) http://www.archives.sa.gov.au/files/management_strategy_ARM.pdf Navy Records Management http://www.xml.gov/documents/completed/firm/20070320pechakucha/NavyMetrics.ppt you can dig around in this google search to see what else can be found http://bit.ly/jz1iV0 -- Peter Kurilecz CRM CA [log in to unmask] Richmond, Va http://twitter.com/RAINbyte http://tech.groups.yahoo.com/group/RAINbyte/ http://paper.li/RAINbyte/rainbyte Information not relevant for my reply has been deleted to reduce the electronic footprint and to save the sanity of digest subscribers List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]
